Support

Open Motive, go to the subscription or paywall screen, and tap Restore Purchases. Restores are handled by Apple through your Apple ID. If something still looks wrong, email us with your Apple ID email (not your password) and we’ll help investigate.

Subscriptions are managed by Apple. On your iPhone: Settings → [your name] → Subscriptions, then select Motive Pro. You can also manage subscriptions at apps.apple.com/account/subscriptions. Cancel at least 24 hours before the end of the current period to avoid renewal.

Motive uses Apple’s Screen Time / Family Controls APIs. You choose apps or categories to block; Motive represents them as opaque Apple tokens and never sees which apps you selected or your usage history. Completing tasks earns unlock minutes for those blocked apps. Unused minutes expire at the end of the day. Screen Time behavior can vary with iOS version and device settings.

Motive does not create accounts. Tasks, history, profile, and settings stay on your device. You can erase them with Delete all data in Profile, or by deleting the app. See the Privacy Policy for third-party details (Apple, Superwall).

Child mode lets a parent enable Motive for a child with a local PIN (stored only as a SHA-256 hash in Keychain). Motive does not collect children’s personal information. Details are in the Privacy Policy.